Water Heater Repair and Replacement in Franklin, TN
- Licensed and insured plumbing, HVAC and electrical techs
- Tennessee Limited Licensed Plumber 5279
Why Franklin homeowners call us
A free diagnostic visit
We come look at your water heaters problem in Franklin and explain it in plain words. The visit is free.
A firm price before work starts
You get the price for the job before we begin. Each job is priced on its own.
One call covers the whole house
Plumbing, HVAC and electrical from one company. Plumbing, HVAC and electrical work is done by licensed and insured techs.
Does Franklin's water affect your water heater?
It can, and it depends on your source. The City of Franklin treats water from the Harpeth River at its own plant and buys most of its supply from Harpeth Valley Utility District, which draws from the Cumberland River. Other Franklin addresses are served by utility districts, and their sources can differ. The city's water FAQ says hardness varies with the source.
Minerals in the water settle in a tank as sediment and build up as scale inside a tankless unit. That's why flushing a tank and descaling a tankless heater matter. If you don't know how hard your water is, ask your provider for its annual water quality report, and we'll use it to suggest how often to service the heater.
Should you add a softener or filter when you replace the heater?
That's your call, and the city says so too. The City of Franklin's water FAQ calls a softener an individual choice and notes that hard water is not a health issue. It also points out that softeners typically raise the sodium in the water, which matters for anyone on a low-sodium diet.
We install whole-home water filters. If you're already replacing a heater, it can be a sensible time to talk about one, and we'll price it separately so you can decide on its own merits.
Gas or electric: what can your Franklin home use?
Middle Tennessee Electric supplies power in Franklin, and Atmos Energy supplies natural gas in the area. If your home already has gas service, a gas tank or a gas tankless heater is an option. If it doesn't, an electric heater is usually the simpler path, and we'll check that your panel and circuit can carry the one you choose.
What water heaters covers
Diagnosis and repair
Heating elements, thermostats, gas valves, thermocouples and igniters, dip tubes, and temperature and pressure relief valves. We find the part that failed before we replace anything.
Tank water heater replacement
Gas and electric tanks, sized to your household. We haul the old tank away, set the new one level, and connect water, venting and power or gas to code.
Tankless water heaters
New tankless installs and conversions from a tank, including the gas line, venting and electrical changes a tankless unit can need. We also clean and service existing tankless units.
Flushing and maintenance
Draining sediment from tanks, checking the anode rod and the relief valve, and descaling tankless heat exchangers so the unit heats the way it should.
New construction and renovations
Water heater rough-in and trim-out for new homes, additions and remodels, coordinated with the rest of the plumbing, HVAC and electrical work.
More about water heater repair and replacement across Middle Tennessee
Urgent
Water heater leaking?
- If you smell gas, leave the house now and call the gas company or 911 from outside.
- Turn off the power at the breaker for an electric heater, or turn the gas control to off for a gas heater. If reaching it means standing in water, stay out and call.
- Then close the cold water valve on the pipe going into the top of the tank.
- Then call us at (615) 426-9344.
We work Monday to Friday, 8 a.m. to 5 p.m.. Outside those hours, shut off what you can, stay safe, and call or text first thing.
How we price it
- The diagnostic visit
- Free. We come look, find the cause and explain it.
- Your price
- Firm price given before any work starts.
- How we price
- Priced per job. Each job is priced on its own.
- Why prices stay down
- Low overhead, and the work done right the first time with current methods, equipment and quality materials, so you are not paying for callbacks.
Neighborhoods we serve in Franklin
Downtown Franklin, Hincheyville, Lewisburg Avenue, Cottonwood, Forrest Crossing, Fieldstone Farms, McKay's Mill, Westhaven, Ladd Park, Berry Farms, Cool Springs, and the rest of Franklin.
Water Heaters in Franklin: common questions
How often should I flush a water heater in Franklin?
It depends on your water and how much hot water you use. Once a year is a common starting point for a tank. Your provider's water quality report lists the hardness, and we'll tell you how often yours needs it.
Is a tankless water heater a good fit here?
It can be. Tankless units need regular descaling where the water carries minerals, and gas models need the right gas line and venting. We'll look at your home and price both a tank and a tankless option so you can compare.
My house is fairly new. Why is the water heater already failing?
Tank heaters wear out on their own clock, whatever the age of the house. The first Westhaven homeowners moved in during 2003, for example, so a heater original to one of those houses is well past the 8 to 12 years many tanks last. The label on your tank shows its manufacture date.
Can you replace a water heater in an older house near downtown?
Yes. Older houses can put the heater in a tight closet, a basement or a crawl space, where venting and clearances take more care. We'll look at the space and tell you what fits before we give you a price.
Will I need a permit to replace my water heater in Franklin?
Often, yes. Inside city limits, the City of Franklin issues plumbing permits, and a licensed contractor pulls them. Outside city limits, Williamson County handles permits and inspections. We'll tell you what yours needs along with the price.
My water heater is leaking. What do I do first?
If you smell gas, get out and call your gas company or 911 from outside. Otherwise, switch off the breaker for an electric heater, or set the gas control to off. Then close the cold water valve on the pipe feeding the top of the tank. Then call or text us at (615) 426-9344.
Can you add a whole-home water filter at the same visit?
Yes. We install whole-home water filters, and doing it alongside a new heater can save a second trip. We'll tell you whether it's worth it for your water.
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Water Heaters nearby
Plumbing
Why is my water heater not heating?
On an electric tank, it's usually a tripped breaker or high-limit switch, a burned-out heating element or a failed thermostat. On a gas tank, it's often a pilot that went out, the gas supply or the part that senses the flame (a thermocouple or thermopile). Tankless units tend to stop for mineral scale, low flow or lost power.
Plumbing
Should I repair or replace my water heater?
Repair a water heater when one part has failed and the tank is sound: a heating element, thermostat, thermocouple, igniter, gas control valve or relief valve. Replace it when the tank itself leaks or it can't keep up with your household. Replace it too when a costly part fails on a tank 10 or more years old.
Work that holds.
Call or text for water heaters in Franklin.